The customer chose to protect their confidential information
Driving down costs and risks in banking
About the client
Andersen’s team of business analysts was engaged by a commercial digital bank. While running an internet banking system, they struggled to develop and release new features due to flawed requirements management and a lack of understanding of their landscape. To address these issues, we conducted a comprehensive technical audit, assessed the system’s current state, and delivered actionable recommendations.
Challenges
The challenges faced by the customer in terms of business processes encompassed:
- Lack of a current architecture diagram for the bank’s systems related to the mobile application for individual clients;
- Lack of comprehensive documentation on internal systems interactions for the common mobile banking related flows;
- Emergence of duplicate systems;
- Prolonged time required to prepare documentation for new tasks.
Solution
Andersen's business analysis audit team was quick to assess the situation and propose an array of remedies:
- Conducted an architectural analysis at the context and container levels for the mobile application serving individual clients;
- Created an architecture diagram of the current state, illustrating the interaction between internal and external systems related to the core functionality of the bank’s main product — the mobile application for individual clients;
- Prepared recommendations based on the created diagram, focusing on the most critical aspects.
Project results
As a result of Andersen’s involvement, the customer saw measurable improvements:
- Requirements-related bugs were reduced by 35%;
- 10 critical risks were identified, with a mitigation strategy provided for each;
- The average development budget per feature was reduced by 15%.
Let's talk about your IT needs
What happens next?
An expert contacts you after having analyzed your requirements;
If needed, we sign an NDA to ensure the highest privacy level;
We submit a comprehensive project proposal with estimates, timelines, CVs, etc.
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