Custom Enterprise Software Development: The Ultimate Guide

Evgeny Kuznetsov

Evgeny Kuznetsov

Content writer at Andersen

Custom Software
Sep 21, 2022
6 minutes to read
  1. What is enterprise software?
  2. When to choose custom enterprise software
  3. Custom enterprise software development process
  4. Phase 1. Project discovery
  5. Phase 2. UI/UX design and testing
  6. Phase 3. Сustom enterprise software development
  7. Phase 4. QA, deployment, handover, and maintenance
  8. Enterprise software trends
  9. Conclusion

The concept of enterprise-grade software is simple to grasp, yet not so easy to describe in detail. Basically speaking, it is software aimed at satisfying the needs of organizations as a whole, rather than serving the needs of a particular single user. As such, it is a broad category that includes such versatile facets as project management, business intelligence, CRM systems, enterprise resource management, and content management solutions, etc. The tasks this software helps resolve include centralized data storage and usage, cost optimization, workflow improvement, and so on. Consequently, this segment is enormous. In 2021, this sector generated $224.22 billion in revenue. In 2027, it is projected to reach $347.27 billion. In this piece, Andersen's team will attempt to assess both the qualitative and quantitative dimensions of the custom enterprise software development issues, as well as applicable guidelines for your initiative.

What is enterprise software?

Techopedia defines enterprise-grade software as an umbrella term describing solutions used by organizations as ‘business-oriented tools.’ There can be different approaches to classifications. Along with their respective revenues in 2021, Statista identified the following major types of enterprise software solutions:

  • Customer relationship management software (CRM) with $63.53 billion in revenue. This is responsible for managing your interactions with clients and aggregating, visualizing, and storing all applicable information.
  • Enterprise resource planning (ERP) software with $42.52 billion. This is used to deal with accounting, asset allocation, and day-to-day operation management.
  • Business Intelligence (BI) software with $22.44 billion. These solutions translate your data into actionable insights, measurable goal setting, and smart decision-making.
  • Content management software with $18.08 billion. Its mission is to enable you to effectively create, plan, manage, and distribute content.
  • Supply chain management software with $16.94 billion. This deals with cost-effective flows of items, goods, and people.
  • Other software classes with $60.71 billion.
Enterprise software revenue by segment

All these solutions are high-profile and rather complex. Therefore, a custom enterprise software solution must possess the following characteristics:

  • Robustness, i.e. capability to function in a stable and productive fashion in critical situations and under stressful conditions;
  • Scalability, i.e. ability to evolve with your organization and match its growing user demands, in terms of data load, functionalities, features, and capacities;
  • Maintainability, i.e. cost-effective usability, understability, and testability;
  • Security, i.e. the safeguards your custom enterprise software uses to protect sensitive data, both personal and business-related;
  • Multifunctionality, i.e. ability to perform several types of activities at once.

When to choose custom enterprise software

As with many other classes of software, there are two main options when it comes to enterprise-grade solutions. You can either select any available off-the-shelf product, or opt for ordering a custom-made suite. What is preferable?

When it comes to the off-the-shelf solutions, their advantages are obvious:

  • Several pricing plans are instantly available, with clear and well-explained options;
  • Such enterprise solutions can be quickly implemented and deployed;
  • One can explore customer reviews and publicly available feedback;
  • Normally, free trials are available (sometimes, with limited functionalities);
  • Support and regular upgrades are normally offered.

Nevertheless, the advantages offered by ‘one-size-fits-all’ tools look bleak in comparison with custom enterprise software.

  • Undoubtedly, custom enterprise software will more accurately match your unique corporate needs;
  • While cooperating with an enterprise software development company, you are in the right position to obtain any reasonable security measures;
  • Extended maintenance programs you can negotiate in advance;
  • Exclusive ownership and full control over your solution, with no licensing issues, or other ifs and buts;
  • Greater integration potential with an opportunity to seamlessly link your custom enterprise software with any third-party solution;
  • Dedicated teams for QA, onboarding, and training needs.

In light of all this, one can conclude that if your enterprise deals with complex operations, custom software is preferable. All the additional costs you may incur in this case will definitely result in greater business efficiency. As an