RenalWorks, a Singapore-based company, aims to enhance the care provided to patients with end-stage kidney disease. The company sought to upgrade its EHR system in order to offer a white-label cloud-based clinical and administrative data management software solution, affordable yet comprehensive, for nephrology and dialysis. This initiative totally aligned with their motto – "A dialysis EHR in every clinic in the world." The system was expected to enable the capture and storage of hemodialysis data, quickly record, access, and manage crucial information during dialysis sessions. The customer also requested that this data would be available in real-time in both the clinic and remotely for patient care, thereby streamlining the overall care process.
The prevalence of chronic kidney disease is currently on the rise all over the world, and especially in Asia. The anticipated substantial increase in end-stage renal disease (ESRD) across the region, with annual growth rates exceeding 10%, poses challenges to dialysis clinics. The demand is surging, while the quality cannot be compromised.
Individuals living with ESRD have to undergo hemodialysis (a several hour-long procedure for blood purification executed via complex machines) 2–3 times a week. Comprehensive data from these treatment sessions must be documented and securely stored in patient records. Helping with this challenge via a white-label SaaS clinical data management solution was the main reason behind the joint project carried out by RenalWorks and Andersen.
RenalWorks identified the key areas requiring attention for the new product as follows:
Java, React, and AWS were chosen for their maturity, rich features, strong community support, and compliance with healthcare standards. These proven technologies offer tactical agility during development and cost-effective post-launch maintenance. They strike an ideal balance between developer productivity, compliant architecture, and long-term total cost of ownership.
By leveraging these technologies, we implemented several vital features. Among them were:
Andersen's experts, in close collaboration with RenalWorks, developed a white-label SaaS data management software platform that was named RenalGenie.
Key capabilities include:
When working on this data management system project, our team successfully considered and overcame several specific challenges:
Critical success factors were:
As a result of our involvement, the following results were achieved (as per January 2024):
Wai Chuen Chan
Managing Director at RenalWorks
Review verified by clutch and matches the customer’s words
Working with Andersen's professionals made it possible for us to successfully pass our ISO 13485 audit and certification. Their knowledge and assistance also enabled us to meet some other compliance requirements. All the things Andersen held, like sprints and reviews, were purposeful and effective. Overall, their team is communicative and easy to work with.
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